Damaged or Faulty Goods

Except where required by law, you must return damaged goods within 14 days of receipt. If a product is later deemed to be faulty, normal warranty conditions for that product apply. It is the recipient's responsibility to incur all costs.

Faulty Goods

If the item purchased does not function correctly on receipt, please contact us immediately to notify us of the issue. You will need to have your invoice handy. If the goods do not hold a manufacturer’s warranty we offer our own 30 day return-to-base warranty. We will endeavour to repair or replace the faulty product as soon as we can. If the product cannot be repaired or replaced for some reason we will refund the full amount.

Back-Ordered Items

Sale items

No returns are given on sale items. All sales are final.